How far in advance do you need to schedule
a transport?
Same day transports are welcome. However, we
recommend you call as soon as an appointment/event
has been scheduled to guarantee a particular
time.
Do you only transport for medical appointments?
No, we transport for holidays, weddings or any
special events.
Does Medicare pay for wheelchair transportation?
Medicare does not pay for wheelchair van transportation.
Medicare does not view wheelchair service as
a medical form of transportation. Fortunately,
wheelchair van service is less expensive than
an ambulance transport.
Does Medicare cover ambulance transports?
Yes, Medicare does cover ambulance transports
if the patient meets the strict Medicare criteria.
Patient must be bed confined, meaning unable
to get up from bed without assistance, unable
to walk and unable to sit in a chair (including
a wheelchair). This is just one of the many requirements
for Medicare.
Does Medicare cover a trip to the doctor's office?
No. Medicare will not cover an ambulance transport
to a doctor's office.
What happens if Medicare denies my claim?
You need to contact Medicare to appeal. Call
1-800-Medicare
Will you transport a patient out of state?
Yes, we will transport a patient out of the
area. Please call a patient transportation coordinator
to discuss your options.
Will a wheelchair driver take a patient down
steps?
We limit the number of steps to 1 or 2 based
on the patient's weight. This is to protect the
patient and driver from injury.
May I ride with the patient?
Yes, one person may ride with the patient. |
